Before You Contact Us

We are not Ekbet. EkbetIndia.com is an independent editorial website. We cannot resolve account problems, payment issues, betting disputes or any other issue related to your Ekbet account. For those, contact Ekbet's own support team directly using the channels listed below.

Our editorial team can help with:

  • Factual corrections to content on this website
  • General questions about cricket betting, app installation or account setup
  • Responsible gambling queries and referrals to support services
  • Commercial partnership enquiries (affiliate, press, etc.)
  • Privacy and data requests

You may also find the answer you need in our full FAQ (35+ questions) before contacting us.

Reach Ekbet's Customer Support

For account, payment and betting issues, contact Ekbet directly:

💬
Live Chat (Fastest)
Available 24/7 directly on the Ekbet website and app. Click the chat icon in the bottom-right corner. Response time is typically under 2 minutes. Best for urgent account and payment queries.
Response: <2 minutes
📧
Email Support
Use Ekbet's official support email for detailed account queries, KYC document submission issues, or cases that need a paper trail. Include your registered email address and account username in your message.
Response: Within 24 hours
📞
Phone Support
Ekbet provides a customer care number for Indian players. Available during business hours (IST). Best for complex issues where real-time voice communication resolves things faster than text chat.
Response: Business hours IST
📱
WhatsApp / Telegram
Ekbet operates support via WhatsApp and Telegram for Indian players. Contact details are listed in the Help section of the official Ekbet website. Useful for sending screenshots of payment issues.
Response: 1–4 hours
How to find Ekbet's official contact details: Always get Ekbet's support contacts from their official website's Help or Contact section. Do not use phone numbers or emails shared in third-party forums or WhatsApp groups, as these may be fraudulent.

Contact the EkbetIndia.com Editorial Team

For editorial corrections, reader questions, responsible gambling referrals and commercial enquiries. We respond to all messages within 3 business days.

Direct Email Contacts

For specific team members or departments:

DepartmentEmailTypical Response Time
Editorial (corrections, questions)[email protected]2 business days
Responsible Gambling (Priya Mehta)[email protected]1 business day
Privacy & Data Requests[email protected]5 business days
Commercial & Partnerships[email protected]5 business days
Legal[email protected]5 business days
Press & Media[email protected]2 business days