Ekbet Login – Quick Reference
Accessing your Ekbet account is the same whether you are logging in on a desktop browser, the mobile website or the Android app. Below is a quick-reference summary before we get into the detailed steps.
| Item | Details |
|---|---|
| Login credential options | Username + password, or registered mobile number + password |
| Session duration | Automatically logged out after 30 minutes of inactivity |
| Two-factor authentication | Available (SMS or authenticator app) |
| Password reset method | Email link (expires in 15 minutes) or mobile OTP |
| Maximum failed login attempts | 5 before temporary 30-minute lockout |
| Supported browsers (desktop) | Chrome, Firefox, Safari, Edge (current versions) |
| App login | Same credentials as website — no separate app account needed |
| Remember me / stay logged in | Available on mobile app; may not persist on desktop after browser close |
How to Log In to Ekbet on Desktop
The desktop login process is the same on all modern browsers. Here is the step-by-step walkthrough tested on Chrome 124 and Firefox 125.
- Open the Ekbet website — Navigate to the official Ekbet domain in your browser. Check the URL in the address bar confirms you are on the correct domain (not a phishing copy). The padlock icon (🔒) should be visible, confirming an active SSL connection.
- Click the "Login" button — The Login button is in the top-right corner of the navigation bar, shown in your account's primary colour. On smaller desktop resolutions it may be within the hamburger menu.
- Enter your credentials — In the login modal or dedicated login page, enter either your registered email or your registered mobile number (with +91 country code if required), then your password. Passwords are case-sensitive.
- Complete 2FA if enabled — If you have two-factor authentication activated, a 6-digit code will be sent to your registered mobile number or authenticator app. Enter the code within 60 seconds. New codes can be re-requested if the timer expires.
- You are in — After successful authentication, you are redirected to the Ekbet homepage or your My Account dashboard. Your balance, open bets and bonus status are visible immediately in the header.
Logging In on the Ekbet Android App
The Ekbet Android app uses the same account credentials as the website. There is no separate app registration — your existing username and password work on all platforms.
- Open the Ekbet app — Locate the Ekbet app icon on your home screen or app drawer and tap to open it. If you have not yet downloaded the app, see our Android APK download guide.
- Tap "Login" — The login option is on the app's home screen. If you were previously logged in and your session expired, you will be automatically prompted to log in again.
- Enter username/mobile and password — Use your registered email or mobile number and your account password. Enable "Show password" (eye icon) if you want to confirm what you are typing before submitting.
- Use biometric login if set up — If you have previously enabled fingerprint or face ID login in the app settings, you can use biometrics instead of typing your password. This option appears after you enter your username, if your device supports it and you have it enabled.
- Enter 2FA code if required — Same process as desktop: enter the 6-digit code from your SMS or authenticator app within 60 seconds.
- Stay logged in — The app offers a "Stay logged in" option. If enabled, the app keeps you logged in between sessions. We recommend enabling this only on a personal device that other people do not use.
How to Reset a Forgotten Ekbet Password
If you have forgotten your Ekbet password, recovery is straightforward provided you have access to your registered email address or mobile number. There are two reset methods.
Method 1 – Email Reset Link (Recommended)
- On the Ekbet login page, click "Forgot Password?" below the password field.
- Enter your registered email address and click "Send Reset Link."
- Check your inbox for an email from Ekbet — the subject line is typically "Reset your Ekbet password." Also check your spam/junk folder if it does not arrive within 5 minutes.
- Click the link in the email. The link is valid for 15 minutes — if it expires, repeat the process.
- On the reset page, enter your new password twice. Requirements: minimum 8 characters, at least one number and one uppercase letter.
- Your password is updated immediately. Log in with your new password. All active sessions are terminated for security.
Method 2 – Mobile OTP Reset
- On the "Forgot Password?" page, select "Reset via Mobile Number" instead of email.
- Enter your registered mobile number (with +91 prefix). A one-time password (OTP) is sent by SMS.
- Enter the 6-digit OTP on the next screen. OTPs expire after 10 minutes.
- Set and confirm your new password.
Setting Up Two-Factor Authentication (2FA)
Two-factor authentication adds a second layer of security to your Ekbet account. Even if someone else obtains your password, they cannot log in without also having access to your phone. We strongly recommend enabling 2FA — it takes under two minutes to set up.
- Log in to your Ekbet account and navigate to My Account → Security Settings → Two-Factor Authentication.
- Choose your 2FA method: SMS (a code sent to your mobile number at each login) or Authenticator App (Google Authenticator or Authy). The authenticator app method is more secure because it works offline and cannot be intercepted via SIM swap attacks.
- For authenticator app setup: Scan the QR code displayed on-screen using your authenticator app. If you cannot scan the QR code, there is a manual entry code you can type directly into the app.
- Enter the 6-digit code generated by your authenticator app to confirm the setup is working correctly. Click "Enable 2FA." You will receive a confirmation email.
- Save your backup codes. Ekbet provides 8 single-use backup codes when you enable 2FA. Save these in a secure location — they are the only way to access your account if you lose your phone and cannot generate a 2FA code.
- Test the setup by logging out and logging back in. You should be prompted for your 2FA code after entering your username and password.
Common Ekbet Login Problems and How to Fix Them
The issues below are the most frequently reported login problems by Ekbet India users. Most have straightforward solutions you can try yourself before contacting support.
| Problem | Likely Cause | Fix |
|---|---|---|
| "Incorrect password" error | Typo, caps lock on, or saved password is outdated | Try typing manually, check caps lock, or use the Forgot Password option |
| "Account not found" | Wrong email/mobile format, or account registered under a different email | Try your mobile number instead of email (or vice versa); check for typos |
| Account locked after failed attempts | 5 incorrect attempts trigger a 30-minute lockout | Wait 30 minutes, then try again. If locked again, use Forgot Password |
| 2FA code not arriving by SMS | Network delay, wrong number registered, or SMS blocked | Wait 2 minutes and retry; check registered number in account settings; switch to authenticator app |
| Login page not loading | Browser cache/cookies, JavaScript disabled, or geo-restriction | Clear browser cache; try a different browser; check if a VPN is needed in your location |
| "Session expired" during play | 30-minute inactivity timeout | Log in again. Enable "Stay logged in" in app settings to reduce frequency |
| App login works but website doesn't (or vice versa) | Platform-specific cache issue | Clear browser cache or reinstall app. Credentials are identical on both platforms |
| "Account suspended" message | KYC verification pending, bonus abuse detected, or compliance review | Contact Ekbet live chat immediately with your registered details |
Account Security Best Practices
Your Ekbet account contains personal data and financial balance. These security practices take minutes to implement and significantly reduce the risk of unauthorised access.
Logging In for the First Time? Claim Your Welcome Bonus
If you have just registered and are logging in for the first time, do not forget to activate your welcome bonus before placing your first bet. The bonus does not apply automatically — you need to opt in.
After logging in, go to Promotions → Welcome Bonus, click Claim, then make your first deposit. The bonus credits immediately after your deposit is processed.
Ekbet Login – Frequently Asked Questions
Why can't I log in to Ekbet even with the correct password?
There are several possibilities: your account may be temporarily locked after multiple failed attempts (wait 30 minutes and try again), your browser may have cached an old version of the page (clear cache and cookies), or your account may be suspended pending KYC verification. If none of these apply, try the password reset process — your browser's saved password may be out of date even if you changed your password elsewhere.
Can I use the same Ekbet account on multiple devices simultaneously?
Yes. Your Ekbet account can be logged in on multiple devices at the same time — for example, on your desktop at home and your phone while out. Bets placed, balances and open positions are synchronised in real time across all devices. If you notice a login from a device you do not recognise, change your password immediately and contact Ekbet support.
How do I change my Ekbet username or email address?
Username changes are not available for self-service — contact Ekbet live chat if you need to change your display username. Email address changes can be requested via My Account → Personal Details, though identity verification is required before the change is approved. This typically takes 24 hours. Your password remains the same after an email change, but password reset links will be sent to the new email going forward.
I lost my phone — how do I access my account and disable 2FA?
Use one of your saved backup codes (generated when you set up 2FA) to log in without your phone. Once logged in, go to Security Settings → Two-Factor Authentication → Disable, confirm the change, then re-enable 2FA with your new device. If you do not have your backup codes, contact Ekbet support — you will need to verify your identity with personal details and an ID document to remove 2FA from your account.
Does Ekbet log me out automatically?
Yes. For security, Ekbet automatically ends your web session after 30 minutes of inactivity. On the mobile app with "Stay logged in" enabled, sessions persist longer but will still expire if the app is not opened for an extended period. If you are betting on a long cricket match, check periodically that your session is still active — especially before placing an in-play bet, as a session timeout could cause your bet to fail.